Support

Support for the technology your business depends on.

Our relationship with technology does not necessarily end at deployment.

Client support

What support can cover

Existing Sinc clients can contact our support team for assistance with implemented systems, custom software and Sinc products covered by their support arrangement.

Support may include:

  • Issue investigation
  • Technical troubleshooting
  • User assistance
  • System configuration
  • Bug reporting
  • Integration support
  • Implementation questions
  • Platform maintenance

The exact support available depends on the product, project or support agreement.

Submit a support request

Tell us what is happening

When contacting support, provide as much useful information as possible, including:

Your details
About the issue
Product support

Using Sinc Business Suite?

Access product-specific support and implementation assistance.

You can also reach the team directly at hello@sincwebstudio.com or +254 751 423 485.

Not a client yet?

If you are evaluating Sinc Business Suite or a technology project, start with a consultation instead.