Terms and Conditions

1. Introduction

These Terms and Conditions govern your use of the SINC Web Studio website and any services we provide. By accessing this website or engaging our services, you agree to these terms.

2. Definitions

• “Company”, “we”, “us”, or “our” means SINC Web Studio.
• “Client”, “you”, or “your” means any person or business accessing the website or purchasing services.
• “Services” means web design, web development, digital strategy, maintenance, or related work we provide.
• “Website” means this public website and its related pages.

3. Website Use

You agree to use this Website lawfully and not to:

• Interfere with security, availability, or functionality of the Website;
• Upload or transmit malicious code, spam, or harmful content;
• Use the Website in a way that infringes another party’s rights.

We may suspend or block access where misuse is detected or reasonably suspected.

4. Service Engagements

4.1 Proposals and Scope

Any proposal, quote, or package details provided by us are informational until accepted by both parties. Final scope, deliverables, timeline, and pricing are confirmed in writing.

4.2 Client Responsibilities

To help us deliver Services effectively, you agree to provide:

• Accurate information and timely feedback;
• Required content, approvals, and access credentials;
• Lawful materials you have rights to use.

4.3 Delays

Project milestones may shift if feedback, approvals, or required materials are delayed. We will communicate revised timelines when applicable.

5. Fees and Payment

Fees, payment schedules, and accepted payment methods are stated in the agreed quote, package, or contract. Unless otherwise stated:

• Invoices are due by the date shown on the invoice;
• Work may be paused for overdue invoices;
• Final deliverables may be withheld until full payment is received.

6. Intellectual Property

6.1 Pre-existing Materials

Each party retains ownership of pre-existing intellectual property, tools, templates, and know-how.

6.2 Final Deliverables

Subject to full payment, ownership or license rights in final deliverables are transferred or granted as set out in the applicable project agreement.

6.3 Portfolio Rights

Unless otherwise agreed in writing, we may display completed work in our portfolio and marketing materials.

7. Third-Party Services

Your project may involve third-party products or services (such as hosting providers, plugins, APIs, fonts, analytics tools, or payment processors). We are not responsible for third-party changes, outages, terms, or pricing.

8. Warranties and Disclaimers

We provide our Website and Services with reasonable care and skill. Except where required by law, all services and content are provided “as is” and “as available” without guarantees of uninterrupted availability, specific commercial outcomes, or compatibility with all third-party platforms.

9. Limitation of Liability

To the maximum extent permitted by law, SINC Web Studio is not liable for indirect, incidental, special, or consequential damages, including loss of profit, revenue, data, or opportunity. Our total liability for any claim arising out of or related to our Services is limited to the amount paid by you for the specific Services giving rise to the claim.

10. Indemnity

You agree to indemnify and hold us harmless against claims, losses, or expenses arising from content or materials you provide, your misuse of the Website, or your breach of these Terms.

11. Termination

Either party may terminate an engagement where the other party materially breaches agreed terms and fails to remedy the breach within a reasonable period after notice. On termination, outstanding fees for work completed up to the termination date remain payable.

12. Privacy and Cookies

Use of personal information is governed by our Privacy Policy and Cookie Policy.

13. Changes to These Terms

We may update these Terms from time to time. Updated versions are effective when published on this page.

14. Governing Law

These Terms are governed by applicable laws in your operating jurisdiction unless otherwise specified in a signed agreement. Any disputes are subject to the competent courts of that jurisdiction.

15. Contact

If you have questions about these Terms, contact us at:

• Email: hello@sincstudiodigital.com
• Phone: +27 82 640 6730